(Bognor and Chichester areas)
Sussex Community NHS Trust Physiotherapy service wants to make it easier for patients to get advice from a Physiotherapist and now have a new service called PHYSIO DIRECT.
If you have a back, neck, joint or general muscle problem your Doctor may have given you a leaflet and advised you to contact the Physio Direct service.
To access the service please telephone:
Worthing area: 01903 285 298
Southlands area: 01273 446 004
Littlehampton area: 01903 843 630
(PLEASE NOTE, THIS IS NOT AN EMERGENCY MEDICAL TELEPHONE LINE)
Or send an email to: Sc-tr.Coastal-MSK-Physios@nhs.net
Leave a message with the following IMPORTANT INFORMATION:
- Telephone number and best times to call
- GP name and practice
- Your addres
- Date of birth and NHS or Hospital number if known
- Preferred treatment location
This information is very important in order to deal with your problem quickly and efficiently.
Alternatively you can print and complete a Self referral form and post it to
Worthing Hospital, Lyndhurst Road,Worthing BN11 2DH
or drop it to them in person.
When you should NOT use the Physio Direct Service:
As this is a telephone service please see your GP for a written referral to physiotherapy and do not use this service if you:
- are under 16 years of age
- have Complex or multiple physical disabilities
- have Learning or hearing difficultie
- have Difficulty with spoken English
How the service works:
If you have a back, neck, joint or general muscle problem you can contact the Physio Direct service on the telephone number above.
You will be contacted by a physiotherapist who will ask you some questions that will help to make a decision on how best to manage your problem.
The type of questions that the physiotherapist will ask about your current problem may include your past medical history, current medication and how long you had the problem.
Once you have given the physiotherapist all of the information that they need they will be able to decide with you on the best option that can be followed. These may be:
- Advice over the phone on what to do to alleviate your symptoms; this may then be followed up with information being sent to you in the post or by email. Both of you may agree a date for you to ring back to discuss your progress
- A face to face appointment with a Physiotherapist for assessment and examination to find the best way to deal with your problem. An appointment will then be arranged.
- That physiotherapy is not appropriate for your problem and, if necessary, you may be advised to make an appointment to see your GP.
Physiotherapy clinics are based at the following locations:
Arundel, Bognor, Chichester, Henfield, Midhurst, Pulborough, Selsey, Steyning, Storrington and Wittering.
After you have used the Physio Direct service they will ask you to complete an anonymous questionnaire to help them monitor how helpful this service has been for you. The questionnaire will be sent to you in the post with a stamped addressed envelope for you to return it.